I’m 39, I’ve sat through more job fairs and “hiring drives” than I care to count, and honestly, most of them blur into one long memory of bad coffee and vague job descriptions. So when I came across this one — a proper, dated, timed hiring drive from a Portland-based SaaS company called FULL Creative — I sat up a little. It had specifics. It had a venue. It had a map link, for heaven’s sake. That alone puts it ahead of half the “walk-in interview” posters I see pasted around Ameerpet.

Let me break down what I found, the way I’d explain it to a younger cousin scrolling job boards at 1 AM.

The Basics

• Role: Client Services (candidates will be considered for one of three tracks — Client Account Manager, Product Support, or Chat Support)
• Location: Hyderabad, Telangana — hybrid role
• Drive date: 26th September, 2026
• Time: 10:30 AM to 1:30 PM
• Venue: WeWork Phoenix H10, HITEC City, Hyderabad
• Experience needed: 1–4 years, ideally in technical or customer support, and SaaS experience is a bonus
• Shift: Night shift — this is important, so don’t skip past it
• Function: Business Operations

About the salary — let’s be honest here

Now, the part everyone actually scrolls down for: money. Here’s the truth — the job posting itself doesn’t quote a fixed salary band. What it does have, tucked into the application form, are two very telling fields: “What is your last/current CTC per annum?” and “What is your expected CTC per annum?”

If you’ve been in the Indian job market a while like I have, you know exactly what this means. It’s not that FULL Creative is being cagey — it’s just how most SaaS hiring drives work here. The compensation gets negotiated based on your current pay and your experience level, usually discussed on the spot during the drive itself or in a follow-up call. My honest advice: walk in with a clear number in mind for your expected CTC, know your current CTC well, and don’t undersell yourself just because it’s a walk-in. Companies expect a fair jump, typically 20-30%, especially for someone stepping into a client-facing SaaS role.

So if you’re hoping I’ll drop a neat “₹X to ₹Y LPA” figure here — I can’t, because the listing simply doesn’t provide one. Anyone claiming otherwise online is guessing. Go in, ask directly, and negotiate with confidence.

What the job actually involves

FULL Creative describes itself as a Portland-based SaaS company built around the idea of empowering businesses to “work from Anywhere.” The Client Services role sits right at the heart of the customer relationship — you’re the bridge between the client and the internal product/billing teams.

Day to day, this looks like:

• Understanding client problems before they escalate
• Handling outbound calls and inbound chats
• Guiding customers to actually use the product well, not just sign up for it
• Working closely with Product Development and Billing to sort out issues
• Documenting everything properly (tickets, logs — the unglamorous but essential stuff)
• Staying flexible as the product itself evolves

If you’ve done SaaS support before, none of this will surprise you. If you haven’t, know that this is a role built on patience, clear communication, and comfort with technology — not a script-reading job.

What they’re looking for

There’s no fancy degree requirement — “any graduate” qualifies, which I appreciate. What matters more:

• 1 to 4 years in technical or customer support (SaaS experience preferred)
• Genuine willingness to work night shifts — this is a hard requirement, not a “maybe”
• Strong documentation habits
• Comfort explaining technical things in simple language
• A proactive, problem-solving attitude rather than a “wait for instructions” one
• Some experience in chat/non-voice support is a nice-to-have

The catch that trips people up — the workspace requirements

This is a hybrid role, and FULL Creative is fairly specific about what your home setup needs to look like, since a chunk of the work happens remotely:

• A private room quiet enough for calls
• Readiness for video calls at all times — they’re serious about maintaining that “human connection” while working remotely
• Internet speed above 100 Mbps, both download and upload, with a wired LAN connection
• A power backup, especially useful given how unpredictable power supply can get in parts of Hyderabad

If your current internet plan and workspace can’t support this, it’s worth sorting out before you walk in, not after you get the offer.

Should you go?

If you’re someone with a couple of years of customer-facing experience, don’t mind night shifts, and want to work with an international SaaS company without relocating out of Hyderabad, this drive is worth your Saturday morning. Just walk in prepared — carry your resume, know your CTC numbers cold, and be ready to talk through real examples of how you’ve handled a difficult client or a tricky support ticket.

Quick details to save: 📅 26th September 2026 | 🕥 10:30 AM – 1:30 PM | 📍 WeWork Phoenix H10, HITEC City, Hyderabad

APPLY HERE

Good luck if you’re attending — and if you do go, come back and tell me how the salary conversation actually went. I’m curious too.