If you’ve been scrolling through job boards hoping to find something that lets you work from your own home in Kerala (or anywhere in India, honestly) while still pulling in a solid international salary, here’s one worth pausing on.

Worldly, a global impact intelligence platform trusted by over 40,000 brands and manufacturers worldwide, is currently hiring a Customer Success Associate (Sustainability) for their APAC team — and the best part? It’s fully remote, open to candidates across India, Vietnam, Indonesia, Malaysia, Bangladesh, and the Philippines.

Let’s break down why this role deserves a spot on your radar.

What Exactly Does Worldly Do?

Before diving into the job itself, it helps to understand the company. Worldly operates in the ESG (Environmental, Social, and Governance) space — essentially, they help brands and manufacturers track the real-world impact of their supply chains. Think of it as the data backbone behind sustainable manufacturing decisions. With a client base spanning retail giants and manufacturers globally, Worldly positions itself as a public benefit corporation, meaning their mission is baked into how they operate, not just a marketing line.

For someone interested in sustainability, ESG reporting, or supply chain transparency, this isn’t just another SaaS company — it’s one that sits right at the intersection of business and environmental accountability.

The Role: What You’ll Actually Be Doing

The Customer Success Associate role is refreshingly detailed about expectations, which is rare in most job postings. Here’s the gist:

• Data Operations — You’ll manage customer supplier lists, verify data accuracy, and handle imports into the Worldly platform. If you enjoy working with structured data in Excel or Google Sheets and have a sharp eye for errors, this part will feel natural.
• Customer Program Support — Handling cadences, adoption emails, and reporting for different customer subscription tiers, along with prepping decks for review meetings.
• Training & Events — Hosting training sessions and office hours for APAC customers, managing follow-ups, and even representing Worldly at industry events in the region.
• Support & Ticketing — Answering platform-related queries, especially around Higg FEM and Higg FSLM verifications (a big deal in the sustainable manufacturing certification world).
• Team Collaboration — Supporting the onboarding and supervision of support staff, plus pitching in on UAT testing.

In short, it’s a mix of operations, customer-facing communication, and a bit of project coordination — ideal for someone who likes variety over routine.

Who Should Apply?

Worldly isn’t necessarily looking for a sustainability expert straight out of the gate. What they emphasize instead is:

• Strong attention to detail and comfort handling large datasets
• Confidence communicating with customers directly
• Ability to work across time zones and collaborate cross-functionally

It’s a bonus (not a dealbreaker) if you’ve used HubSpot or similar CRM tools, have prior SaaS support experience, or speak a regional language like Mandarin or Vietnamese alongside English. A bachelor’s degree helps, but the posting frames these as “nice-to-haves” rather than strict filters — which opens the door for a wider pool of applicants, including early-to-mid career professionals looking to break into ESG-adjacent roles.

Salary and Benefits — The Numbers That Matter

Here’s what makes this listing stand out from typical remote roles targeting the Indian market:

• Annual salary: $15,000 – $25,000 USD, paid in local currency equivalent
• 100% employer-covered health premiums
• Unlimited PTO
• Paid company holidays
• Work-from-home equipment stipend
• Annual bonus plan

For context, that salary range converts to a meaningfully competitive package for remote roles based out of India, especially when paired with unlimited leave and full health coverage — perks that are still uncommon in a lot of domestic job offers.

Should You Apply?

If you’re someone who enjoys structured data work, doesn’t mind customer-facing responsibilities, and wants to build experience in the ESG and sustainability space — this role checks a lot of boxes. It’s not purely a desk job either; there’s room to represent the company at industry events, which is a nice way to build your professional network in the sustainability sector.

The application window is open now, and with over 100 people already applying within the first week, it’s clearly generating interest. If it fits your profile, it’s worth getting your application in sooner rather than later.

Apply here: Worldly – Customer Success Associate Application